Welcome to Kerala In Luxury. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By accessing our website, you agree to the practices described herein.

1. Information We Collect
   We may collect the following types of personal and non-personal information
   :

1.1 Personal Information

Contact Details: Name, email address, phone number, and postal address.
Travel Preferences: Details about your desired destinations, accommodations, and activities.
Payment Information: Credit/debit card details and billing address to process bookings.
Identity Documents: Passport details for travel arrangements, where required.

1.2 Non-Personal Information

Browser type, IP address, device information, and browsing behavior (e.g., pages visited, duration of visits).
Cookies and other tracking technologies to enhance your experience (see Section 7).

2. How We Use Your Information
   We collect and use your data to:
   Provide Services: Plan and customize luxury travel experiences.
   Communicate: Respond to inquiries, send booking confirmations, and provide customer support.
   Market: Share newsletters, offers, and tailored travel recommendations (with your consent).
   Improve: Analyse usage data to refine our services and website functionality.
   Comply: Meet legal and regulatory requirements.
3. Sharing Your Information
   Your personal data will only be shared under the following circumstances:
   Service Providers: Partners such as hotels, airlines, and tour operators required to fulfil your travel plans.
   Legal Obligations: When required to comply with legal obligations or protect our rights.
   Third-Party Vendors: For services like payment processing or analytics, under strict confidentiality agreements.
   We do not sell, trade, or rent your personal information.
4. Data Security
   We prioritize safeguarding your personal information through:
   Encryption: Secure storage and transmission of sensitive data, including payment details.
   Access Controls: Limited access to authorized personnel only.
   Regular Audits: Monitoring and updating our security practices to address emerging risks.
5. Data Retention
   Your data is retained only for as long as necessary to:
   Provide services or process bookings.
   Comply with legal, tax, and regulatory obligations.
   Maintain business records for operational purposes.
   When no longer needed, your data will be securely deleted or anonymized.

6. Your Rights Under UK GDPR
   As a user based in the United Kingdom, you have the following rights under the UK GDPR:
   Access: Request details of the personal data we hold about you.
   Correction: Update or correct inaccurate or incomplete data.
   Erasure: Request deletion of your data, subject to legal or contractual obligations.
   Restriction: Limit how your data is processed in certain circumstances.
   Objection: Opt out of marketing communications or certain processing activities.
   Data Portability: Receive your personal data in a structured, machine-readable format.
   To exercise these rights, contact us at [email protected]
7. Cookies and Tracking Technologies
   We use cookies to enhance your browsing experience by:
   Personalizing website content and recommendations.
   Tracking website usage for analytics.
   Delivering targeted advertising campaigns.
   You can manage your cookie preferences through your browser settings. Disabling cookies may impact website performance and functionality.

    

8. Third-Party Links
   Our website may contain links to third-party websites or services. Please note that we are not responsible for their privacy practices. We encourage you to review their policies before sharing any personal information.

    

9. International Data Transfers
   As part of providing luxury travel services, we may transfer your personal data to trusted partners outside the UK (e.g., in Sri Lanka or other destinations). We ensure these transfers comply with UK data protection standards, using safeguards such as contractual clauses.

    

10. Updates to This Policy
    This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The revised version will be posted on our website with a new effective date.

     

11. Contact Us
    If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Kerala In Luxury 

Email: [email protected]
Phone: 0203 423 5099
Address: 71-75 Shelton Street
Covent Garden
London
WC2H 9JQ